Shipping Policy

Free Shipping in Canada

We offer free shipping on all orders over $99 within Canada. A maximum shipping credit of $20 will be applied at checkout — any balance above $20 will be charged to the customer. The free shipping credit will be shown in your order summary if applied.

Please note: some exceptions apply. Pickleball nets are not eligible for free shipping.

Average Shipping Times

Paddles, balls, accessories, footwear, and clothing items typically arrive within 4–11 business days after your order is placed.

All other items typically arrive within 12–19 business days. In rare cases, delivery may take slightly longer.

Order Confirmation

Once your order has been processed and shipped, you will receive a confirmation email. If you don't see it, please check your spam or junk folder.

Questions?

If you have any questions about your order or shipping, feel free to contact us at info@hisports.ca. We'll get back to you as quickly as possible.